Contact information

CONTACT INFORMATION – FAKHAMA ENGRAVED

We’d love to hear from you. Whether you have a question about engraving, need help tracking your order, or want to gift a custom pen – reach out to us.



Method Details
WhatsApp (fastest)  
Email growmore.admin@gmail.com
Phone NA
Business Address Dammam (Eastern Region)
Business Hours Sunday to Thursday: [9:00 AM – 6:00 PM KSA time]
Friday & Saturday: Closed
Public holidays: Closed

For specific inquiries:

  • Order & delivery tracking: WhatsApp us with your order number.

  • Engraving customization questions: Email [your email address] with "Engraving Question" in the subject line.

  • Wholesale / bulk gifts (companies) whatsapp : +966567097607

  • Press or partnerships: growmore.admin@gmail.com

We aim to respond to all WhatsApp messages within [2 hours] during business hours, and to emails within [24 hours] .

Social media 

  • Instagram: @fakhama.engraved

For returns and refund requests, please review our Return & Refund Policy first, then contact us with your order number and photos/video.